Job Openings

HOME currently has the following positions available:

1. PRESIDENT/CEO
2. QUALITY ASSURANCE SPECIALIST
3. COURTHOUSE SPECIALIST
4. DATABASE SPECIALIST

1. PRESIDENT/CEO
The impending retirement of Connie Chamberlin, HOME’s President and CEO of 23 years, a respected leader and a figure of national prominence, has created an opportunity for a visionary and talented new leader to combine keen managementand financial skills to lead HOME in achieving its strategic goals and successfully addressing new opportunities and challenges. For complete details on this position and the application process, please read the job description and the challenge statement.

2. QUALITY ASSURANCE SPECIALIST
(Temporary Full-Time Position with Benefits)

HOME is seeking a dynamic, organized, detail oriented professional with excellent customer service skills. Job Summary: The Quality Assurance Specialist is responsible for assisting with compliance, quality, and outcome evaluation activities. This includes concurrent and retrospective record reviews; coordination of client satisfaction surveys; data collection, tracking and report generation for agency statistics. They will also provide comprehensive follow-up services to clients enrolled in HOME’s housing counseling programs and manage program fee for service data. Qualifications: The ideal candidate must have strong organization and administrative skills; give high attention to detail; demonstrate the ability to handle high volumes of data timely and accurately; be proficient in Microsoft office programs; possess excellent interpersonal and communication skills. To apply submit a cover letter, resume, a sample of your writing ability and salary history to: HOME of Virginia, Inc – QA Specialist, 626 East Broad Street, Suite 400, Richmond, VA 23219. Open until filled. No faxes accepted. Emailed applications must have applicant’s name and Application for QA Specialist position in the subject line. Email to jobs@phonehome.org. HOME is an equal opportunity employer with an accessible workplace.

3. COURTHOUSE SPECIALIST

HOME seeks a qualified professional with a high capacity for performing detailed research and analysis to join our Systemic Investigations team. The Courthouse Specialist will contribute to the development of a research methodology and the collection of lending data as part of a complex study of property transfers in Virginia. This is a grant-funded, temporary full-time position.

The ideal candidate will be able to rigorously analyze deeds of trust and other property transfer documents and to pay the utmost attention to detail in all aspects of research. Bachelor’s degree in relevant field or equivalent experience in housing/lending or civil rights research required. To apply please submit a cover letter, resume, and sample of your writing ability to: HOME of Virginia, Inc. – Courthouse Specialist, 626 East Broad Street, Suite 400, Richmond, VA 23219. Open until filled. No faxes accepted. Emailed applications must have applicant’s name and “Application for Courthouse Specialist” position in the subject line. Email to rdeane@phonehome.org. HOME is an equal opportunity employer with an accessible workplace.

4. DATABASE SPECIALIST

HOME seeks a qualified professional to assist with digital archiving and data entry as part of the Systemic Investigations team. The Database Specialist will digitize 40 years of HOME’s fair housing history and enter housing data into a complex, specialized database for internal use.

The Specialist will report to the Director of Systemic Investigations and Enforcement and will work closely with the IT Coordinator. This is a grant-funded, temporary full-time position.

The ideal candidate must have professional experience working with databases and other data management software. The incumbent must be highly organized, reliable, and detail-oriented. Bachelor’s degree or equivalent experience in housing or civil rights preferred. In addition, the candidate must demonstrate a strong commitment to social justice; excellent oral and written communication skills; the ability to function effectively within high performance, cross-divisional work teams; and the ability to adapt to changing circumstances.

To apply please submit a cover letter, resume, and brief, substantive sample of your writing ability to: HOME of Virginia, Inc. – Database Specialist, 626 East Broad Street, Suite 400, Richmond, VA 23219. Applications accepted until February 2, 2012. No faxes accepted. Emailed applications must have applicant’s name and “Application for Database Specialist” position in the subject line. Email to jobs@phonehome.org. HOME is an equal opportunity employer with an accessible workplace.

__________________________________________________________________________________

Universal Performance Standards: All HOME employees are expected to exemplify the following standards and principles:

Eliminating racism: Exemplify HOME’s commitment to social justice and to the dismantling of racism in all activities
Commitment to Fair Housing: Regardless of their position, cooperate fully in assisting the Center for Housing Advocacy in the investigation of housing discrimination when requested.
Commitment to fund Development: Cooperate fully in appropriate fund development activities of the agency, including the appropriate management of key constituent relationships
Leadership: Demonstrate integrity; take initiative; look for and accept responsibility; be a creative problem solver; recognize the contributions of others and help build consensus. Staff members are also expected to maintains a positive attitude and keep personal issues out of the workplace.
Teamwork: In recognition of the matrixed nature of HOME, demonstrate a commitment and ability to effectively work in a variety of work teams; establish and maintain effective working relationships; show respect for and support others and work cooperatively. Each staff member is expected to utilize a wide variety of skills across programmatic lines and appropriately and effectively coordinate activities with other departments.
Communication: Effectively and positively communicate with a variety of people in the workplace.
Professionalism: Adhere to established personnel policies and work standards. Maintain a professional demeanor; handle difficult situations with tact and diplomacy; listen to others; maintain excellent oral and written self expression; represent themselves and the organization well in public.
customer service: Demonstrate a commitment to, maintain high standards and practices of top quality customer service and adhere to the customer service standards established by the organization.
Knowledge and Skills: Demonstrate a high degree of technical knowledge relative to the position; maintains a high degree of knowledge about HOME and it programs and look for ways to enhance skills. Each staff member is expected to have a basic working knowledge about the use of technology including computers and voicemail.
Planning/Analysis/Decision making: Demonstrate the ability to anticipate and solve problems, weigh consequences, and make appropriate decisions.
Use of Time: Is punctual, makes good use of time while in the office and does not spend excessive work time on personal matters
Flexibility: Demonstrate a willingness to try new approaches, able to compromise, responds to unscheduled requests
Reliability: can be relied upon by co-workers and supervisors to complete tasks well and on time, works independently.